Terms and Conditions of Sale
symbol it requires actual shipping charges, the 14% does not apply- we will contact you with the updated total once the order is received. If you would like a total before order please submit item for an official quote.MINIMUM ORDER: OUR MINIMUM ORDER IS $50.00 PER SHIPPING LOCATION. ORDERS UNDER $50.00 WILL BE ASSESSED A $10 MINIMUM ORDER CHARGE IN ADDITION TO A MINIMUM $15 SHIPPING CHARGE. ORDER $50.00 TO $100.00 WILL BE CHARGED A FLAT $15.00 FOR SHIPPING. ORDERS OVER $100.00 WILL BE CHARGED 14% OF THE TOTAL.
CREDIT CARD TERMS: WE ACCEPT VISA, MASTERCARD, DISCOVER OR AMERICAN EXPRESS. YOUR CREDIT CARD WILL BE CHARGED AT THE TIME OF ORDER PLACEMENT; HOWEVER, YOUR ORDER WILL BE REVIEWED PRIOR TO PROCESSING. SHOULD THERE BE ANY ITEMS THAT ARE KNOWN TO BE OUT OF STOCK FOR OVER 4 WEEKS WE WILL CONTACT YOU PRIOR TO YOUR CARD BEING CHARGED. PLEASE NOTE THAT MANY OF THE ITEMS WE OFFER SHIP FACTORY DIRECT FOR FASTER DELIVERY; HOWEVER, DELIVERY INFORMATION PROVIDED FOR THESE ITEMS IS RELAYED TO OUR CUSTOMERS BASED ON THE INFORMATION PROVIDED TO US BY THE MANUFACTURER. IT IS AT OUR DISCRETION WHETHER OR NOT WE WILL ACCEPT ORDERS THAT MAY TAKE LONGER THAN 4 WEEKS TO SHIP.
TO OBTAIN ESTIMATED DELIVERY TIMES TO YOUR LOCATION PRIOR TO PLACING YOUR ORDER PLEASE CONTACT OUR SALES DEPARTMENT AT 1-800-811-1931 MON.-FRI. 9AM TO 5PM EST.
CUSTOM ORDERS: ORDERS FOR CUSTOM MADE PRODUCTS OR CUSTOM PRINTED UNIFORMS CAN NOT BE CANCELED OR RETURNED. PAYMENT MAY BE REQUIRED IN ADVANCE FOR CUSTOM MADE ORDERS AT THE DISCRETION OF MORLEY ATHLETIC SUPPLY COMPANY INC.
ORDER CANCELLATION POLICY: CANCELED ORDERS THAT HAVE BEEN CHARGED ON A CREDIT CARD WILL BE ACCESSED $10.00 OR 10% OF THE ORDER TOTAL WHICHEVER IS GREATER. ORDERS THAT HAVE ALREADY SHIPPED CAN NOT BE CANCELLED AND WILL BE HANDLED AS RETURNS. WE DO NOT ACCEPT CANCELLATIONS ON CUSTOM ORDERS.
PRICING AND PRODUCT CHANGES: PRICING AND PRODUCTS ARE SUBJECT TO CHANGE WITHOUT NOTICE. YOU WILL BE NOTIFIED PRIOR TO YOUR ORDER BEING PROCESSED SHOULD THERE BE A DISCREPANCY.
SHIPPING & HANDLING CHARGES:
SIGNATURE WILL BE REQUIRED AT TIME OF DELIVERY. PLEASE HAVE YOUR ORDER SHIP TO A LOCATION AT WHICH AN ADULT WILL BE AVAILABLE TO SIGN FOR THE PACKAGE.
ALL SHIPMENTS ARE PACKED AND SHIPPED AT THE DISCRETION OF THE SHIPPER. 14% OF THE ORDER TOTAL WILL BE ADDED FOR SHIPPING AND HANDLING CHARGES ON ALL UPS, FEDEX OR PARCEL POST SHIPMENTS SENT TO DESTINATIONS WITHIN THE CONTINENTAL UNITED STATES. ORDERS UNDER $100 WILL BE CHARGED $15 SHIPPING AND A $10 MINIMUM ORDER CHARGE. (FOR SPECIAL SHIPPING INSTRUCTIONS PLEASE CALL FOR A PRICE QUOTE EXAMPLE- NEXT DAY AIR, INSIDE DELIVERY, OVER NIGHT ETC.) SHIPPING CHARGES FOR ITEMS MARKED WITH THE "ADDITIONAL SHIPPING AND HANDLING" SYMBOL ( ) MUST BE OBTAINED VIA PHONE OR EMAIL. YOUR DESTINATION CITY, STATE AND ZIP CODE MAY BE REQUIRED TO DETERMINE YOUR SHIPPING CHARGES. ITEMS MARKED WITH THIS SYMBOL SHIP EITHER VIA COMMON CARRIER (TRUCK) OR UPS/FEDEX OVERSIZED SO STANDARD 14% RATE DO NOT APPLY. PLEASE NOTE THAT YOU MAY INCUR AN ADDITIONAL HANDLING FEE THAT WILL BE INCORPORATED INTO YOUR FREIGHT CHARGE SHOULD YOU SHIPMENT BE SENT TO A RESIDENCE. IN ADDITION FREIGHT SHIPMENTS ARE FOR TAIL GATE DELIVERY ONLY UNLESS REQUESTED OTHERWISE. THE CUSTOMER WILL BE RESPONSIBLE FOR UNLOADING ALL MERCHANDISE SHIPPED VIA TRUCK. IF OTHER ARRANGEMENTS NEED TO BE MADE PLEASE REQUEST A PRICE QUOTE. (Our Shipping Quotes do Not Include Inside Delivery, if this service is required it must be requested before shipment is made. If you request this from the trucking company at time of delivery you will be charged the additional charge.)
FREE SHIPPING TERMS:
Free shipping is only offered within the continental United States, (AK, HI do not apply)
SHIPPING TIMES:
Every effort is made to ship items as quickly as possible. Many items ship directly from our Upstate NY warehouse (see approximate shipping times below) and other items will ship factory direct for faster delivery. If a specific delivery time is needed please contact our customer service department at 1-800-811-1931.
Approximate delivery times for orders that ship from our Upstate NY warehouse...
INSPECT YOUR SHIPMENT: WHEN YOU RECEIVE YOUR SHIPMENT, INSPECT THE CARTON BEFORE SIGNING THE DELIVERY RECEIPT. OPEN CARTONS IMMEDIATELY, CHECK CONTENTS AGAINST THE PACKING LIST PROVIDED AND EXAMINE MERCHANDISE FOR DAMAGE. SHOULD THERE BE ANY DAMAGED OR MISSING MERCHANDISE KEEP ALL RECEIPTS, CARTONS AND PACKING MATERIALS UNTIL INSTRUCTED TO DISCARD THEM. DO NOT MOVE ANY DAMAGED FREIGHT TO A DIFFERENT LOCATION. PLEASE NOTIFY OUR CUSTOMER SERVICE DEPARTMENT ABOUT ANY DAMAGED OR MISSING MERCHANDISE WITHIN 48 HOURS OF RECEIPT. FAILURE TO FOLLOW ANY OF THE ABOVE PROCEDURES MAY INVALIDATE ANY CLAIM YOU MAY HAVE AGAINST THE CARRIER. ALL CLAIMS MUST BE MADE WITHIN 7 DAYS OF RECEIPT OF SHIPMENT, OTHERWISE WE WILL NOT ACCEPT RESPONSIBILITY FOR ANY MISSING OR DAMAGED MERCHANDISE.
FREIGHT CLAIMS: WE ARE NOT RESPONSIBLE FOR DAMAGE OR LOSS IN TRANSIT. MERCHANDISE RECEIVED BY CONSIGNEE SHOULD BE CAREFULLY CHECKED AGAINST THE FREIGHT BILL TO BE SURE ALL ITEMS HAVE BEEN DELIVERED. CLAIMS FOR SHORTAGES OR MERCHANDISE DAMAGED IN TRANSIT SIGNED BY THE CARRIER'S AGENT NOTING SHORTAGE OR DAMAGE IN CASE OF CONCEALED DAMAGE AN INSPECTION REPORT BY THE CARRIER'S AGENT MUST ALSO BE INCLUDED. ANY FREIGHT SHIPMENTS THAT ARE RECEIVED DAMAGED MUST BE SIGNED FOR AS DAMAGED ON THE ORIGINAL BILL OF LADING IN THE PRESENCE OF THE FREIGHT CARRIER'S DRIVER OR CLAIMS WILL BE REJECTED. DAMAGES OR SHORTAGES MUST BE CLAIMED IN WRITING WITHIN 10 DAYS AFTER RECEIPT OF MERCHANDISE. ONLY WRITTEN CLAIMS ARE ACCEPTABLE AND MAY BE MADE VIA MAIL, FAX OR BY E-MAIL AT SALES@MORLEYATHLETIC.COM.
RETURNS: REQUESTS TO MAKE RETURNS MUST BE RECEIVED NO MORE THAN 10 DAYS AFTER MERCHANDISE IS RECEIVED. ONLY UN-USED MERCHANDISE IN IT'S ORIGINAL PACKAGING WILL BE ACCEPTED. APPROVAL FOR RETURN OF MERCHANDISE MUST BE REQUESTED IN WRITING- WE RECOMMEND EMAIL FOR FASTEST SERVICE (SALES@MORLEYATHLETIC.COM) UNAUTHORIZED RETURNS CANNOT BE PROPERLY HANDLED AND WILL NOT BE ACCEPTED. YOU MUST OBTAIN A RETURN AUTHORIZATION NUMBER FROM OUR CUSTOMER SERVICE DEPARTMENT ALONG WITH THE MERCHANDISE RETURN ADDRESS AS THE LOCATION IT WAS RECEIVED FROM MAY NOT BE THE LOCATION IT IS RETURNED TO. A RE-STOCKING FEE WILL BE CHARGED AND WILL BE BETWEEN 10% AND 25% DEPENDING ON THE ITEM BEING RETURNED. ALL RETURNS MUST BE SHIPPED AT THE CUSTOMERS EXPENSE. THE ORIGINAL SHIPPING AND HANDLING CHARGES ON YOUR ORDER WILL NOT BE REFUNDED. CUSTOM MERCHANDISE, SOFT GOODS (UNIFORMS, SOCKS, ETC.), SHOES OR SPECIAL ORDER MERCHANDISE CAN NOT BE RETURNED.
LIABILITY: OUR SUPPLIERS, TO THE BEST OF OUR KNOWLEDGE, MAKE EVERY EFFORT TO EMBODY THE HIGHEST DEGREE OF PROTECTION IN ALL THE EQUIPMENT THEY MANUFACTURE. WE CANNOT, HOWEVER, GUARANTEE FREEDOM FROM INJURY. THE USER ASSUMES ALL RISK OF INJURY DUE TO USE. ALL MERCHANDISE IS SOLD ON THIS CONDITION, WHICH NO REPRESENTATIVE OF THE COMPANY CAN WAIVE OR CHANGE. EQUIPMENT SHOULD BE USED ONLY AS INTENDED, MAINTAINED CAREFULLY, INSPECTED PERIODICALLY BY USER FOR LOOSE FITTINGS AND TESTED FOR STABILITY.
MORLEY ATHLETIC SUPPLY COMPANY INC. SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. BASED ON MANUFACTURERS WARRANTY-CONTRACT-NEGLIGENCE BY USER OR OTHER. ALL ITEMS ARE SOLD SUBJECT TO ABOVE CONDITIONS. YOUR SIGNED PURCHASE ORDER OR ORDER PLACEMENT VIA CREDIT CARD, CHECK, MONEY ORDER OR CASH CONSTITUTES YOUR ACKNOWLEDGEMENT AND AGREEMENT TO THESE TERMS OF SALE.
PRIVACY POLICY: MORLEY ATHLETIC SUPPLY COMPANY INC. WILL USE ANY INFORMATION ONLY AS PERMITTED BY LAW. AGGREGATED INFORMATION (INFORMATION THAT DOES NOT PERSONALLY IDENTIFY YOU) MAY BE USED IN MANY WAYS. AS ONE EXAMPLE, WE MAY COMBINE INFORMATION ABOUT YOUR USAGE PATTERNS WITH SIMILAR INFORMATION OBTAINED FROM OTHER USERS TO LEARN WHICH PAGES ARE VISITED MOST OR WHAT FEATURES ARE MOST ATTRACTIVE. ANY OR ALL INFORMATION COLLECTED IS FOR INTERNAL USE WITHIN OUR COMPANY AND WILL NOT BE SHARED. INFORMATION ENTERED ON OUR SECURE ORDER FORM IS PROTECTED BY ENCRYPTION AND IS NOT SHARED. EMAIL ADDRESSES ENTERED ON OUR SECURE ORDER FORM ARE USED FOR THE PURPOSE OF CORRESPONDENCE REGARDING ORDERS THAT HAVE BEEN PLACED ONLY AND ARE NOT SHARED. MORLEY ATHLETIC SUPPLY COMPANY INC. WE DO NOT SHARE E-MAIL ADDRESS WITH THIRD PARTIES.
SHOULD YOU HAVE ANY QUESTIONS REGARDING ANY OF THE ABOVE INFORMATION PLEASE FEEL FREE TO CONTACT OUR CUSTOMER SERVICE DEPARTMENT AT 1-800-811-1931 DURING OUR BUSINESS HOURS.
AS ALWAYS WE APPRECIATE YOUR CONTINUED PATRONAGE AND LOOK FORWARD TO YOUR VALUED ORDERS!
